The Membership team deals directly with NHPC members on a day-to-day basis. They are responsible for approving new memberships, processing renewals, and administering the Continued Competency Program (CCP) and Competency Equivalency Exam (CEE).
The NHPC also credentials programs offered by educational institutions and oversees the modality standards for our 65 modalities.
Trushna Kassan - Membership, Credentials, & Research Manager
Paul Donovan - Insurance Relations Coordinator
Ying Yang - Membership and Credentials Coordinator
Debi Whiteside - Records Management Coordinator
Tendai Nzuma - Member Relations Coordinator
In July of 2012, Trushna Kassan joined the NHPC in the role of Membership and Credentials Manager. Trushna works closely with the Membership team, overseeing the Credentialing process for the NHPC. Her broad range of work experience includes management, practicing law and community relations work.
She is passionate about yoga which plays an important role in keeping her busy life balanced
Paul has been working with the NHPC since December 2012, when he started as the Renewal Coordinator. In August 2013, he moved into the position of Membership & Credentials Advisor, then in March 2014 he became the NHPC Insurance Relations Coordinator.
Paul received a Bachelor of Science Degree in General Biology at the University of New Brunswick in 2008, then moved to Alberta at the end of that summer. He worked at Cameron Library, as well as the Biological Sciences and Earth and Atmospheric Sciences departments at the University of Alberta for a couple of years, and was enrolled in the Open Studies program in Atmospheric Science.
Paul enjoys running and playing tennis during the summer months. He has a passion for various genres of music, historical and current political science, but most importantly, anything weather-related.
Ying has been working with the NHPC since October 2012, when she started as an administrative assistant. In August 2013, she moved into the position as Records Management Specialist and in May 2014, she became the new Membership & Credentials Coordinator.
Ying updates members' data and organizes school files. In addition, Ying also helps Mandarin-speaking members with translation when they cannot communicate with staff fluently.
Ying studied Accounting and Strategic Measurement at Grant MacEwan University. While studying, she volunteered to help low-income people doing their tax returns at Amity House, and also worked as sale associate at Hudson’s Bay Company.
Because of her Chinese cultural background, Ying has the passion for traditional Chinese health cultivation. She has learned different health cultivations from members all over the world during her work with the Natural Health Practitioners of Canada.
Ying is interested in tea culture and likes visiting tea stores in Edmonton to collect tea wares of different cultures. Bookstores are also Ying's favorite places to spend time with friends.
Debi Whiteside began work with the NHPC in the spring of 2014. In this role, Debi works with the Membership department to assist members in queries about their membership status, assist in processing member renewals, maintain membership records, and help coordinate continued education audits.
She worked extensively for Scotia Bank before retiring in 2013. Debi decided to re-enter the workforce looking for new challenges.
When she is not in the office, Debi is spending time with her two grandkids, reading Greek mythology and other inspirational stories, and listening to as much music as possible.
With a Masters in Public Health, and experience working in the non-profit sector, Tendai brings to the table an in-depth understanding of the health care sector, policy development, advocacy, and building community relations.
Tendai is passionate about a holistic and integrative approach to the health care system, making the NHPC the perfect fit for her.
A strong proponent of social entrepreneurship, she dedicates her free to time to exploring ideas that will empower individuals and communities in the developing world. Tendai also enjoys a good cup of tea, running, hiking and baking.