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Thursday, 5 March 2015 12:00
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Get ready to strike a yoga pose and mingle with fellow yogis! The NHPC is participating in the Yoga Conference and Tradeshow on April 10 to 12 at the Metro Toronto Convention Centre.

There will be over 250 different exhibitors, offering over 60 hours of yoga sessions, lectures, and products. Not to mention, the $15 entry ticket lasts all three days! Visit our booth (#534) and meet our staff. 

Monday, 2 March 2015 12:00
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The NHPC is participating in the What Woman Want tradeshow, being held March 13 to 15 at the Conexus Arts Centre in Regina, SK.

There will be over 200 different booths and the $12 entry ticket lasts all weekend long! Visit our booth (#11) and meet our staff and practitioners who will be offering demonstrations and mini-treatments.

Monday, 23 February 2015 12:00
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The Natural Health Practitioners of Canada (NHPC) has moved to a completely automated system for purchasing advertisements (job listings and course listings) on the NHPC website.

This means no more advertising order forms, no more emails, no more phone calls, and simple and easy access for you.

Buy your advertising space today by following the instructions on the online advertising forms. You will receive a receipt by email for your purchase after you submit the online form and payment. 

Ads can take up to 72 hours to appear on the NHPC website. 

If you are an NHPC member, sign in to your website member account to ensure you receive your membership discount on advertising.

Thank you for your continued support. We hope you find this new, completely automated service for purchasing advertisements with the NHPC simple, easy, and convenient.

For more information on advertising, contact us at advertising@nhpcanada.org

Thursday, 19 February 2015 12:00
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We’re visiting Winnipeg for the Wellness Expo

The NHPC is participating in the Winnipeg Wellness Expo, being held February 20 to 22 at the RBC Convention Centre.

The tradeshow organizers have distributed thousands of tickets and expect over 6,000 visitors.

Visit our booth (#51/52) to meet our staff and practitioners, who will be offering demonstrations and mini-treatments.

Wednesday, 14 January 2015 12:00
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The northern third of the planet's natural environment has slowed down for a winter nap, the quiet energy of the winter solstice has passed, and, for some, the festivities of a Christmas season are now memories.  Meanwhile, NHPC staff are energized and looking forward to continuing activities on your behalf in 2015.  

We want to keep the momentum going with our successful lobbying activities in 2014.  Some of the planned activities this year include:

  • discussions with insurance companies and large employers about recognizing different natural health modalities in their health benefit plans 
  • securing recognition of NHPC massage therapists as eligible for third-party billing with a small number of remaining insurance companies
  • writing submissions and making presentations to governments in different provinces on the question of regulation.  As we've previously reported to you, we are neither "for" nor "against" regulation; instead, we consult with our membership in each province and take comments forward to the government for consideration if they decide to proceed with regulation. 


Member Services and Benefits

In addition to our external advocacy work on your behalf, we are also expanding our other member benefits this year. For example, in Member Education, we are planning conferences, workshops, and some online educational events to reach members in several different provinces.

At Connections Cafes this Fall, many of you voiced your interest in an extended personal health care plan. We are currently researching the costs of offering an extended health plan at an affordable rate.


Communicating with Members

We have begun a new "Modalities Catalogue" project, which will be available online and in print. It will highlight many different natural health modalities in order to help educate your clients and the public about the natural health profession and the kinds of services you may offer

And, as always, we are planning to continue to connect with you through the NHPC News, webinars, Facebook, telephone, email, and in-person.


Recruiting New Members

We may be coming to your part of Canada this year doing member recruitment. In addition to school visits, we are promoting natural health at various health trade shows, hosting training events that potential members could attend, and connecting with informal groups that meet regularly.

As always, we are looking beyond the recruitment of massage therapists to practitioners who work with other types of natural health practices. 


Member Relations

Internally, we are continuing to review and update a number of internal administrative processes, including our school credentialing process and membership eligibility requirements.

We have received positive feedback about the process changes we made for membership renewals—particularly about how easy it is to renew online so that you receive your documents immediately. Eventually, the NHPC will be moving to online renewals only (except in very exceptional circumstances), so we encourage you to use the online renewal the next time you renew.

In the meantime, thank you for continuing to email and phone us with your suggestions and questions. Many thanks to the volunteers in the organization, including the Board of Directors. On behalf of the staff at NHPC, I wish everyone a happy, healthy, abundant New Year!

Kelly Sloan
Executive Director
Natural Health Practitioners of Canada

Tuesday, 16 December 2014 12:00
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Medavie Blue Cross, one of the biggest third-party health insurance providers in Eastern Canada, has announced that it will begin recognizing the services of NHPC massage therapists, effective immediately.

NHPC massage therapy members who meet the 2,200-hour initial education and training requirement can immediately begin taking advantage of all the benefits of recognition from Medavie Blue Cross, including signing up for its direct billing system.

Massage therapists in Newfoundland and Labrador, Ontario, and New Brunswick must be registered with the regulatory college in their respective province to be an eligible provider for Medavie Blue Cross.

This great news comes at the end of a successful year for the NHPC in advocating for its members’ practices all across Canada.  This summer we were pleased that our negotiations with TELUS Health Services resulted in eClaims for massage therapy members across Canada. The NHPC is looking forward to developing more relationships and expanding on its advocacy work across Canada.

For more information on other insurance updates and information with the NHPC, contact Paul Donovan, Insurance Relations Coordinator, at pdonovan@nhpcanada.org or (toll-free) 1-888-711-7701 ext. 222.

Thursday, 11 December 2014 12:00
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Medavie Blue Cross will begin processing all claims for Veterans Affairs of Canada, the Canadian Armed Forces, and the Royal Canadian Mounted Police in 2015.

Beginning on January 19, 2015, Medavie Blue Cross will begin processing all claims for Veterans Affairs of Canada (VAC), the Canadian Armed Forces (CAF), and the Royal Canadian Mounted Police (RCMP). This includes all claims from recognized massage therapists across Canada.

Claims from VAC, CAF, and the RCMP previously were submitted to the provincial Blue Cross organizations for reimbursement. Medavie Blue Cross is hoping to make the process of covering VAC, CAF, and RCMP easier by having all claims go to one source.

Any paper claims can be mailed to Medavie Blue Cross directly:

Medavie Blue Cross
Federal Administered Programs
644 Main St.
PO Box 220
Moncton, NB  E1C 8L3

Anyone with questions about this new claims process for VAC, CAF, and RCMP with Medavie Blue Cross are encouraged to contact them directly at 1-888-261-4033.

For more information on other insurance updates and information with the NHPC, contact Paul Donovan, Insurance Relations Coordinator, at pdonovan@nhpcanada.org or 1-888-711-7701 ext. 222.

Tuesday, 2 December 2014 12:00
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STAMINA® Academy Inc. is continuing to offer its free introductory workshop, this time in Medicine Hat, AB, on Thursday, January 15, 2015, at 6:30 p.m.

This workshop is presented by the most talked about presenter at the 2014 Annual National Conference. It provides both demonstrations and hands-on experience on the signature STAMINA® techniques focussed on the impact of fibre directional movements on muscle function and stability.

Participants in this free introductory workshop will learn how STAMINA® massage techniques quickly reduce myofascial hypertonus, trigger points, inflammation, and joint restriction while down regulating the ANS reflex response. The treatment techniques address the root cause of MSK pathologies with less strain on the therapist and are applicable to all massage styles.

To attend this free introductory workshop, register online or by phone directly with STAMINA® Academy Inc. at 1-855-320-2177.

Friday, 14 November 2014 12:00
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Prime 124 Street Location at a Great Price

Located in the popular 124 Street area of Edmonton, this renovated Princeton Place space offers unique advantages to the right small business or association.

1,500 square feet of open space facing ast, with the option of an additional 550 square feet that includes an office and work area. 

  • Potential for subdividing into offices and/or work stations
  • Surrounded by bright East-facing windows
  • Kitchen sink/counters
  • Sixth floor with great views
  • Variety of restaurants for hosting clients and just enjoying your lunch

For a tour of the space, contact the office:

Natural Health Practitioners of Canada
6th Floor, 10339 124 Street
Edmonton, Alberta T5N 3W1

Phone: 780-484-2010 ext. 221

 

Monday, 8 September 2014 12:00
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​We are very pleased to report that the TELUS Health eClaims Solution final written agreement with the NHPC has been signed and TELUS Health is now preparing to launch this service to the NHPC membership.


Who is eligible?

The insurers have approved NHPC massage therapy members with a minimum education of 2,200 hours. In addition, we are particularly pleased that the insurers have also extended their approval to include NHPC members who have successfully completed the Competency Equivalency Exam (CEE).


Who is not eligible?

At this time, members who have been exempted by insurance companies are not eligible for the eClaims service. However, we will continue to advocate to the insurance companies on their behalf. As well, TELUS Health has informed us that all Quebec massage therapists are not eligible.


How to qualify

If you are a massage therapist and are not eligible for this service, we encourage you to consider the CEE. Visit the Centre for Learning for details on applying, receiving credits, and insurance provider policies.


Next steps for a two-phase launch

Members in British Columbia, Saskatchewan, Manitoba, Ontario, Newfoundland and Labrador, the Maritime Provinces, and the Northern Territories can register for eClaims starting September 15, 2014.

Members in Alberta can register for eClaims starting September 30, 2014.

TELUS Health contact information:

  • You can access eClaims registration after the launch dates at telushealth.com/eclaims.
  • If you have any questions about TELUS Health eClaims, please contact them after the launch dates at provider.mgmt@telus.com or 1-866-240-7492.


Please note: Eligible members that practice in regulated provinces (BC, Ontario, and Newfoundland and Labrador) must register under their provincial regulatory body, not under NHPC. 

Thank you for your patience while we waited for the final written agreement. 

Monday, 18 August 2014 12:00
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Alberta Blue Cross has contacted the NHPC with information about fraudulent activities that massage therapists may not be aware are considered illegal. They have shared a list of common claims that they are urging all message therapists not to make:

  • Claiming facial treatments as massage therapy treatments. Facial treatments are not covered by Alberta Blue Cross.
  • Submitting claims for services never rendered to the patient.
  • Submitting claims prior to services rendered. Claims should only be submitted after or at the time of service.
  • Submitting claims under a spouse or dependant’s name when the patient receiving the service has reached his or her benefit maximum.
  • Submitting claims for missed or cancelled appointments. Cancelled appointments do not constitute a rendered service and cannot be claimed.
  • Registered clinics claiming for services rendered by ineligible practitioners. As defined in the online agreement, eligible providers are qualified, licensed and operate within the principles of a governing professional college and/or association. They also operate within the laws of the province where the services are delivered. Registered clinics can only claim for services rendered by eligible providers that meet the above criteria.

Alberta Blue Cross would also like to remind all massage therapists that they actively investigate and pursue all fraudulent activities, which can result in losing eligibility status with Alberta Blue Cross and Civil or Criminal prosecution.

To help ensure that all claims made by massage therapists remain legitimate, please keep proper Client/Patient Health Records. These should include the client’s name and ID number; the date, time, and duration of treatment; the fee for treatment; the results from assessment techniques used by the therapist; and a summary of techniques used and areas treated.

Confidential reports for fraudulent activity can be made directly to Alberta Blue Cross at fraudtips@ab.bluecross.ca or the Alberta Blue Cross Fraud Hotline at 1-866-441-8477.

For more information on what Alberta Blue Cross considers to be a fraudulent claim, contact Alberta Blue Cross directly toll-free at 1-800-588-1195.

Monday, 11 August 2014 12:00
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Join the Natural Health Practitioners of Canada (NHPC) and STAMINA® Academy Inc. at the NHPC's Knowledge Centre (6th floor, 10339 124 St., Edmonton, AB.) on September 26, 2014, for a free introductory course from the most widely acclaimed workshop provider from the 2014 Annual National Conference.

This free two-hour introduction will show you how STAMINA® massage techniques quickly reduce myofascial hypertonus, trigger points, inflammation and joint restriction, while down-regulating the Autonomic Nervous System reflex response.

At the 2014 Annual National Conference, the STAMINA® workshop was one of the first to sell-out and had one of the largest waiting lists. STAMINA® Academy Inc.'s two-day workshop at the NHPC Knowledge Centre was one of the quickest events to sell-out at the NHPC's headquarters.

Register directly with STAMINA® Academy Inc. online or by phone at 1-855-320-2177.

Thursday, 10 July 2014 12:00
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The NHPC was pleased to meet with Saskatchewan members and visit a massage therapy school on our visit there last month. We are currently taking actions related to matters that our members said were important to them.   

We would also like to provide information on the use of the term "Registered Massage Therapist" (RMT) in Saskatchewan. Currently, the Government of Saskatchewan does not regulate the practice of massage therapy and there is no regulatory College in Saskatchewan. Therefore, no association has claim to the designation "RMT" over any other organization in the province.

What this means is that if you are a massage therapy practitioner registered with the NHPC in Saskatchewan, you can refer to yourself as a registered massage therapist because you are registered with the NHPC.

We look forward to supporting all our members through insurance and advocacy work throughout the next year and beyond.

Monday, 7 July 2014 12:00
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The Natural Health Practitioners of Canada and TELUS Health Solutions have reached an agreement for the TELUS Online Billing Service. For the agreement to be finalized, it requires the insurance companies' legal departments to do a final review of the agreement.

 

We're currently waiting for that process to be completed and for the formal written agreement to be sent to us by TELUS Health Solutions. Once it has been signed, we will release all the details to our members.

 

We appreciate your patience while we wait for the written agreement to come from TELUS.

Thursday, 27 March 2014 12:00
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If you have already applied and been granted a CEE exemption from Sun Life, this does not affect you.

As we have previously communicated to our members, the Sun Life deadline to apply for Competency Equivalency Exam (CEE) exemption was December 31, 2013. This deadline has passed, but we are still advising our members to submit their applications for exemption immediately to Sun Life

We have previously communicated detailed information to you via email so please check your NHPC emails for this information.

If you do not apply for exemption or if Sun Life does not approve your application for exemption, the only way Sun Life will continue to recognize your practice is if you either: 

  1. upgrade your education to the 2,200-hour standard or
  2. successfully complete the Competency Equivalency Exam (CEE)


Please review Sun Life’s exemption criteria.
 
We encourage all members who have not already applied for CEE exemption with Sun Life to apply directly to Sun Life immediately.
 
To apply for exemption, please send all your massage therapy training certificates and credentials, NHPC membership certificates, continued education certificates, and other letters of exemption directly to Sun Life.
 
The NHPC has no information on the status of pending exemptions or why exemptions may be rejected. All information regarding Sun Life’s exemption process is available solely by contacting Sun Life
 
Sun Life has given two options for NHPC members to contact them:


The NHPC continues to advocate on your behalf for full recognition from all insurance providers across Canada. If you require any further information about this deadline or other aspects of the exemption process, please do not hesitate to contact the NHPC office as soon as possible. 
 

Monday, 27 January 2014 12:00
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All members must be Regular Members in good standing to be eligible for exemption with Sun Life.

Sun Life's Competency Equivalency Exam (CEE) exemption criteria fall into two basic categories:

  1. Standard Exemption Criteria, where a member's application will be automatically granted an exemption from demonstrating the 2,200-hour requirement.
  2. Case-by-Case Evaluation, where the member's application will be evaluated individually and granted exemption based on assessment by Sun Life's evaluation team.

Standard Exemption Criteria 

Automatic exemption applies to any NHPC massage therapy Regular Member in good standing who has:

  • completed 1,000 hours of formal training from an NHPC-recognized Canadian Massage Therapy program AND has been a member of the NHPC since December 31, 2004.
  • OR
  • regardless of hours of training, can prove prior membership with any of the following:
    • College of Massage Therapists of British Columbia
    • College of Massage Therapists of Newfoundland and Labrador
    • College of Massage Therapists of Ontario
    • Massage Therapist Association of Saskatchewan
    • Massage Therapists Association of Alberta
    • Massage Therapists Association of British Columbia
    • Massage Therapists' Association of Nova Scotia
    • Massage Therapy Association of Manitoba
    • New Brunswick Massotherapy Association
    • Newfoundland and Labrador Massage Therapists Association
    • North West Territories Massage Therapy Association
    • Prince Edward Island Massage Therapists' Association
    • Registered Massage Therapists Association of Ontario
    • Remedial Massage Therapists Association of Alberta


Exemption Criteria for Case-by-Case Evaluation

A Case-by-Case Evaluation will be considered for any NHPC Regular Member in good standing who:

  • has at least 1,000 hours of formal training from a Canadian NHPC-recognized Massage Therapy program and joined the Association between January 1, 2005 and December 31, 2007
  • OR
  • has less than 1,000 hours of formal training from a Canadian NHPC-recognized Massage Therapy program and joined the Association prior to January 1, 2005

Sun Life Application Process

To apply for exemption with Sun Life, please email your documents to spector@sunlife.com or fax them to 1-855-208-6032 or
1-855-273-2976. Your documents should include:

  • diplomas
  • credentials
  • continued education certificates
  • a record of your current employment and work history
  • any other CEE exemption approval letters you may have received

Additional Insurance Provider CEE Exemption Policies

Wednesday, 15 January 2014 12:00
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The NHPC welcomes its new Executive Director Kelly Sloan
New leadership will cultivate transparency and community with NHPC members

The Natural Health Practitioners of Canada (NHPC) is excited to welcome Kelly Sloan as the Association’s new Executive Director. Sloan brings more than 25 years of experience in the not-for-profit sector to this leadership role.

Before joining the NHPC, Sloan served as Executive Director to the Edmonton YWCA, the Mennonite Centre for Newcomers, and the Canadian Parks and Wilderness Society, Northern Alberta Chapter.

Sloan credits her collaborative leadership style to her Saskatchewan roots, where she learned to cultivate the values of honesty and community. “I look forward to joining the NHPC’s team of dedicated employees and Board of Directors and working on behalf of our passionate community of natural health practitioners,” says Sloan.

The addition of Kelly Sloan as Executive Director means that Acting Executive Director Michele Huszar will resume her role as the NHPC’s President of the Board of Directors. Acting President Michelle Blanchard will also return to her role as the Board’s Vice President.

The Association looks forward to starting the new year with strong leadership committed to professionalism and natural health.

For inquiries or interview opportunities, please contact:

Dorothy Reikie
Public Engagement Coordinator
Phone: 1-888-711-7701
Email: dreikie@nhpcanada.org

Monday, 30 December 2013 12:00
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A number of enhancements are coming soon to Alberta Blue Cross’ online health provider system. These features will make it easier for providers to submit claims online and more convenient for patients, as they only have to pay what their benefit plan does not cover.

The most recent enhancement allows providers to submit claims for members who are also insured by other benefit carriers. For example, if a patient’s primary benefit plan is administered by another carrier and Alberta Blue Cross is the secondary payer, providers can submit the difference online to Alberta Blue Cross. Other future enhancements to our online health provider system include single sign on and cancellation functionalities. More details will be available later this year.

The Alberta Blue Cross web site also features a directory of providers who offer online claims submission. Today, over 90 per cent of claims are submitted directly to Alberta Blue Cross at the time of service from most health providers.

If your office isn’t already submitting claims online to Alberta Blue Cross, get started today. Join the thousands of providers who are benefiting from this service.

Visit the Alberta Blue Cross health provider web page to view the user guides and complete the registration forms. Please send your completed registration and authorization for direct deposit forms to Alberta Blue Cross at your earliest convenience.

When Alberta Blue Cross receives your application, you will be provided with a password to access the web site. You will also receive a free countertop display to remind your patients that your office offers online claims submission for Alberta Blue Cross plan members.

If you have any questions, visit the Alberta Blue Cross health provider web site or contact Alberta Blue Cross Health Provider Relations at 780-498-8083 (Edmonton and area) or 1-800-588-1195 (toll free).

Tuesday, 3 December 2013 12:00
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Alberta Registered Massage Therapist Society

Sun Life does not recognize previous members of the Alberta Registered Massage Therapist Society (ARMTS) as part of its automatic exemption criteria for the Competency Equivalency Exam (CEE).

This will not affect any NHPC members who meet other relevant criteria and have already been exempted by Sun Life; and it may not necessarily affect NHPC members who were members of ARMTS. Members of the NHPC who were previously members of ARMTS and were trained in Canada may have enough longevity in their practice to be considered for exemption by Sun Life.

Most of those affected are NHPC members trained outside of Canada. Unfortunately, Sun Life will still not recognize foreign training as part of its exemption criteria and this is simply beyond our control.

This clarification only relates to Sun Life's criteria and only affects member exemption status with Sun Life. Any members exempted by Manulife and Alberta Blue Cross will continue to be recognized by those insurers.

The full list of previous organizations that Sun Life still recognizes for automatic exemption is as follows:

  • College of Massage Therapists of British Columbia
  • College of Massage Therapists of Newfoundland and Labrador
  • College of Massage Therapists of Ontario
  • Massage Therapist Association of Saskatchewan
  • Massage Therapists Association of Alberta
  • Massage Therapists Association of British Columbia
  • Massage Therapists' Association of Nova Scotia
  • Massage Therapy Association of Manitoba
  • New Brunswick Massotherapy Association
  • Newfoundland and Labrador Massage Therapists Association
  • North West Territories Massage Therapy Association
  • Prince Edward Island Massage Therapists' Association
  • Registered Massage Therapists Association of Ontario
  • Remedial Massage Therapists Association of Alberta


For more information regarding this or any other insurance-related matter, please contact our office at 1-888-711-7701 or growingtogether@nhpcanada.org.                        

Tuesday, 3 December 2013 12:00
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Starting in 2014, the Government of Manitoba will enforce its new Regulated Health Professions Act, which will restrict all health professionals from using the word "registered" unless they are part of a regulatory college.

The Government of Manitoba has yet to establish a regulatory college for massage therapists. The Regulated Health Professions Act is not regulation and is not establishing a college of registered massage therapists.
 
The NHPC has successfully argued that our members recognized to practice massage therapy should be unaffected by the new legislation. The Government of Manitoba has agreed to make an exception for some NHPC members.
 
Massage therapists who have completed 2,200 hours of initial education and training or written the CEE will experience no change. However, any massage therapist who does not meet these criteria is restricted from using "registered" and "RMT."

Any massage therapist who does not use the terms "Registered Massage Therapist" or "RMT" will not be impacted by this legislation.
 
Though this act is not regulation and the Government of Manitoba has yet to decide whether to establish a college of registered massage therapists or not, this act is legislation that must be followed by all practising massage therapists. This is not in any way regulation.
 
For more information about the Regulated Health Professions Act or any other Government initiative that affects natural health professionals, please contact Kathy Watson at kwatson@nhpcanada.org or 1-888-711-7701 ext. 228.

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Natural Health Practitioners of Canada Association
6th Floor, 10339 124 ST NW, Edmonton, AB, Canada T5N 3W1
Tel: 780-484-2010 Toll Free: 1-888-711-7701 Fax: 780-484-3605