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Join us for live conversations with Candace Pichonsky, experienced massage therapist and Practice Competency Manager at the NHPC.

Candace's member-only podcast will discuss what you need to know to remain safe and skilled throughout your career.

You will have an opportunity to ask questions at the end of every episode. Attend two or more episodes and earn five Continued Competency Program (CCP) credits.

Zooming into NHPC: Upcoming Topics

How to Set Up a Massage Therapy Business

Date: Monday, March 16, 2026
Time: 11:00 a.m. to 12:00 p.m. MDT
Guest: Brian Jordan, NHPC Industry Relations Coordinator

Starting your own massage therapy business can feel overwhelming, whether you're planning to work from home, rent a room in a clinic, or manage a space for multiple practitioners. This session breaks down the essential steps to help you launch with confidence.

In this episode, business owner, massage therapist, and NHPC Industry Relations Coordinator Brian Jordan joins Candace Pichonsky to discuss:

  • modality licensing, liability insurance, and the legal basics of operating a business
  • developing a business plan (start-up costs, pricing strategies, choosing a business name)
  • setting up business bank accounts
  • pros and cons of working from home, renting a clinic room, or managing your own leased space
  • purchasing equipment essentials (massage tables, linens, oils, etc.)
  • setting up an online booking system
  • pros and cons of direct billing

This episode is designed to support new practitioners at every stage of planning, offering practical guidance to help build a strong business foundation.

Register
 

Stay Compliant with Renewals, Standards, and Ethics

Date: Monday, April 27, 2026
Time: 11:00 a.m. to 12:00 p.m. MDT
Guest: Jan Bagot, massage therapist, past NHPC President, previous NHPC Complaints Director and Registrar, and current member of the NHPC Leadership Committee

We want to help you maintain professionalism, protect your practice, and meet regulatory expectations. In this episode, we invite long-time industry leader Jan Bagot, who brings 30 years of hands-on experience to offer up-to-date guidance on the core requirements of your professional practice.

We'll discuss real-life examples of how not following Standards of Practice can lead to complaints and as well as practical ways to build a truly client-centred practice. We'll make it fun, we promise!

We'll cover:

  • Renewals: What's required each year, how to stay in good standing, and tips for keeping your documentation organized and up to date.
  • Standards of Practice: Overview of the expectations that guide professional conduct, treatment procedures, client communication, and safe practice.
  • Code of Ethics: Understanding your ethical responsibilities, how to navigate common dilemmas, and how ethical decision making protects both you and your clients.

Register

If you have any questions about your practice or these episodes please get in touch with Candace at practicemanagement@nhpcanada.org.