To safeguard our employees and visitors, the NHPC office itself is closed and staff are working remotely. See our COVID-19 Q & A for pandemic-specific information.


Application of the Website Privacy Policy

This Website Privacy Policy ("Policy") is a summary of the privacy practices and policies of the Natural Health Practitioners of Canada Association, including its affiliates and subsidiaries (collectively, "Natural Health Practitioners of Canada Association", "we", "us" or "our"). Specifically, the Policy governs the website located at and is applicable to visitors to and users of the Website ("Users"). We may from time to time revise this Policy to reflect changes in our procedures regarding personal information and post the revised version of the Policy on this Website. Upon posting on this Website, the revised Policy will come into effect.

Personal Information

Personal information means information about an identifiable individual. This does not include information of an aggregate or anonymous nature where a specific individual or individuals cannot be identified, nor does it include business contact information used to contact an individual in their capacity as an employee or official of an organization.

Privacy and this Website

While you should be aware that most web servers do collect some information about visitors, such as the browser and version you are using, your operating system, and your Internet Protocol ("IP") address, which may identify your Internet Service Provider or computer but normally not the person using it, simply visiting our Website does not result in our collecting any personal information from you. If you visit the Website and you permit "cookies", then Natural Health Practitioners of Canada Association only has the means to track your use of the Website and has no means to determine who you are unless you provide your personal information. (See the documentation provided with your Internet browser for more information on cookies and how to disable them; however, please note that it may not be possible to utilize certain services available through the Website if cookies are rejected.)

To protect your privacy and any personal information you may have provided to Natural Health Practitioners of Canada Association, Natural Health Practitioners of Canada Association employs industry-standard controls including physical access controls, Internet firewalls, intrusion detection, and network monitoring. Additionally, only authorized administrators and staff have access to systems containing such information. Backup data are securely stored and not shared with third-parties. While Natural Health Practitioners of Canada Association makes reasonable efforts to maintain the security of personal information in its custody or control, please be advised that the Internet and e-mail are inherently insecure media, and Natural Health Practitioners of Canada Association accepts no liability for the security or privacy of personal information in transit over the Internet.

Natural Health Practitioners of Canada Association may collect, use, and disclose aggregate or anonymous information for purposes of analyzing traffic to and within this Website, improving the experience of Users of this Website, and related business purposes.


It is our policy to collect, use, and disclose personal information only with consent of the individual to whom the personal information pertains; however, we reserve our right to do so without consent where required or permitted by law, such as, for example, in course of an investigation or in relation to a legal proceeding. Natural Health Practitioners of Canada Association does not sell, trade, or rent your personal information to any third-party, except as permitted under this Policy.

By accessing this Website, you confirm your consent to the contents of this Policy and agree to comply with all applicable laws and regulations. If you do not agree with the contents of this Policy or to our collection, use, or disclosure of personal information as described in this Policy, then you should not access this Website.

Collection, Use, and Disclosure of Personal Information

If you choose to voluntarily submit personal information to us by e-mail, online forms or other means, we will consider that you have done so with your consent for purposes reasonably related to your providing the information. If reasonable to do so or if you request ongoing provision of information, after our initial response, we may communicate further with you with information that may be useful and relevant, but we will include instructions on how to terminate receiving such further information. We may share your personal information with our employees, contractors, or service providers if reasonable to do so having regard to the purposes for which you have provided us with your information. It is important that any information you provide to us is up to date and accurate; therefore, if you have provided personal information to us, we request that you keep us informed of any changes to your personal information.

We may partner with a third-party to provide specific services. When the User signs up for these services, we will share names or other contact and billing information that is reasonably necessary for the third-party to provide these services. These third-parties are not permitted to use personally identifiable information without your consent except for the purpose of providing these services. Natural Health Practitioners of Canada Association is not responsible for, nor do we have any liability in connection with the control or use of the personal information by such third-parties.

In cases where a settlement needs to be made for using pay services or purchasing products, Natural Health Practitioners of Canada Association may exchange personal information with firms, including without limitation, financial institutions, in order to check the validity of bank accounts and/or credit cards. Natural Health Practitioners of Canada Association will notify you of this prior to exchanging personal information in each such instance

Privacy and E-mail Communication with Natural Health Practitioners of Canada Association

We may have in force acceptable use policies with respect to our computers, systems, and e-mail received by and sent from Natural Health Practitioners of Canada Association. In order to enforce such policies, we reserve the right, but not the obligation, to intercept and review the contents of e-mail, including any personal information provided by the authors or originators or recipients of e-mail messages. Users of our systems and computers have no expectation of privacy and, by using e-mail as a means of communication with us, you consent to such interception and monitoring.

Access to Information

You may have your contact information removed at any time by asking us to do so from any records or lists which we may use to correspond with you. You may refuse to provide personal information to us. You may also withdraw any consent you have given us at any time, subject to applicable legal or contractual restrictions and reasonable notice. We will advise you of the effect of your withdrawal of any consent you have provided. You may also ask us about your personal information and notify us of any corrections that may be necessary. We will reply to your request for access to your information in writing. If you wish to have access to any personal information about you that Natural Health Practitioners of Canada Association may have, please send us an e-mail at and we will reply with details of how to make such a request. We do not provide access to personal information by e-mail as, in order to ensure adequate security and confidentiality, we need to verify your identity before granting you access to your information. Your right to access is not absolute and, if we do not provide you will full access to your information, we will advise of what we are not granting and the reasons for that.

Third-Party and Other Websites

Please note that the Website may contain links to other websites which are provided as a convenience for visitors to our Website only. Any third-party websites will have their own privacy policies and practices, and we cannot be responsible for such third-parties or their websites.

Further Information

For further information with respect to this Policy, our privacy practices in general, personal information about you in our custody or control, or to update or correct your information, you may contact us at: