Monday, February 06, 2023, 01:35 PM
As a holistic health practitioner in Canada, communicating with clients effectively is essential to maintaining a professional practice. Successful communication can improve client-practitioner relationships, reduce the likelihood of rejected claims, and reduce barriers to helping clients meet their wellness goals.
As a business owner or self-employed practitioner, it is equally important to understand the ins and outs of running a business, from taxes to record keeping to insurance claims.
Considering this, English Language Proficiency (ELP) is central to a holistic health practice. With the high level of communication required in the industry, proficiency in English supports a practitioner's professional standards.
Think about it; you want your doctor to understand the symptoms you're experiencing and address your concerns or questions about your well-being. The same goes for your massage therapist and holistic practitioner.
English language proficiency means that someone can communicate in oral and written English to an acceptable standard. In Canada, there are different ways to show proof of proficiency in English, including:
To apply for NHPC membership, practitioners must meet the Association's ELP requirements, which were formalized in 2017.
Sufficient understanding of English protects everyone.
Written communication is just as important as verbal communication, and record keeping is a significant part of the industry (for example, intake forms, receipts, financial and billing information, detailed clinic notes).
The NHPC formalized its ELP requirement for applicants in 2017, because recognized schools do not have standardized ELP requirements of their own.
In regulated provinces, massage therapy is governed by a government-appointed panel called a College of Massage Therapists. They have their own rules and regulations to ensure safe and professional practice, including an entrance exam that practitioners would need ELP to pass. The massage therapy school curriculum in these provinces is also standardized.
In Canada, massage therapy is regulated in British Columbia, Ontario, Newfoundland and Labrador, New Brunswick, and Prince Edward Island.
All NHPC members must be able to fully understand NHPC materials, including:
Understanding these materials can help to reduce the risk of liability claims caused by miscommunications and the inability to fully understand scope and standards of practice.
It is key that members understand these documents and agree to abide by them in their professional practice, or they may risk their membership standing with the NHPC.
It also helps members understand their rights and access all the benefits available to them as a member.
The NHPC is committed to ensuring members are fully equipped in their professional career, and English proficiency is important in a holistic health practitioner's career development.
Here is list of resources to help those who wish to enhance their knowledge or brush up on their skills:
English language proficiency is a benefit to everyone in the massage therapy and holistic health care industry.
For questions about English language proficiency, either from a member standpoint or in public interest, please get in touch with our Membership team at firstname.lastname@example.org.